Monthly subscriptions Full refund within 7 days of your first purchase of a product — no questions asked. Email contact@cascadeindicators.com from your purchase email with your order number.

Annual subscriptions Full refund within 14 days of first purchase, same process.

Cancellation Cancel anytime from your account. Access continues through the end of the paid period; no partial-period refunds after the windows above. Founder rate-lock ends if the subscription lapses.

Access issues are not refund issues If activation is delayed or a username needs correcting, contact us first — fixes are usually same-day and your refund window is extended by any delay we cause.